E-commerce has profoundly changed economic activity in France and around the world. In France, the sector generated 32.5 billion euros in revenues in the first quarter of 2022, according to figures provided by Fevad (Fédération du e-commerce et de la vente à distance). In terms of transactions, there were over 520 million during the same period.
To help your company stand out from the crowd in this competitive environment, you can make the difference when it comes to order picking. It's a fundamental step you need to master to ensure smooth flows and honor your commitments to your customers. Discover our tips for top e-commerce order preparation!
Know your capacity to anticipate inventory management needs
Before you store your products in your warehouse, you need to have a clear idea of your storage capacity. With this in mind, we recommend that you draw up forecasts for the coming months. By comparing them with figures for the same period in previous years, you'll be able to better organize your sales.
The time of year
You also need to take into account the time of year. For example, if it's Christmas, you should certainly give priority to anything related to the magical world of Christmas. Of course, it all depends on the type of products you usually sell. Once you have all this information in your head, you'll be able to manage your stocks more effectively and prepare your orders more efficiently.
A well-organized order-picking area
A well-organized order-picking area is essential to the success of your online business. It minimizes human error, such as reversing orders or sticking the wrong label on the package to be shipped.
Order picking cart
Saving time and improving ergonomics is now possible with the order picking cart. At Rolls Rapides, we've created a range of customizable models to suit your needs.
The pillars of an efficient supply chain
It's important to set up an efficient logistics chain based on a number of elements. The first step is to set aside a dedicated area for order picking. Don't mix it up with storage space, for example. Then, here's what to do:
- Separate different logistics flows, for example by marking the floor with tape or moving tables to define a dedicated area.
- Simplify picking for operators by installing signage throughout the warehouse
- Provide your employees with the equipment they need to better prepare your customers' orders (tools, supplies, etc.). This way, the operator won't have to search for the equipment in question.
- Classify orders by batch: delivery deadline, product type...
Improving the storage system
Once you've set up your order-picking area, you'll need to optimize your online business's storage system. The best way to do this is to use logistics management software such as WMS or CMS. These applications include a number of practical features that enable you to monitor your inventory in real time.
Classify products according to different criteria
In the same vein, you can divide your goods according to type, weight or expiration date. Once an order has been placed by a customer, your operators need to be able to go directly to the relevant storage department. They must also be able to access the order picking area quickly.
Simplify order preparation as much as possible
Here, the challenge is to prepare the right product for the right order. There's nothing more annoying for a customer than to receive something they didn't order. There are a number of tricks you can use to ensure that this crucial stage of your business runs smoothly:
- Consolidation of orders to be prepared by hand
- Order dialing using scanners, which reduces human error
- Encourage your operators to work in pairs, which will make them more vigilant with regard to possible human errors.
Wrapping parcels properly
This is one of the most important stages in the preparation of your orders. Packaging must be beyond reproach. First and foremost, it has to be robust , since a long journey awaits it before it reaches its destination.
Next, you need to be sure that the parcel you're sending will be perfectly protected in its packaging. To find out, don't hesitate to carry out various tests. Another thing: we strongly advise you to choose standard packaging for all products to be delivered, which is representative of your company. It is, after all, your brand image.
Last but not least, it's vital to carry out the necessary checks at every stage of order preparation.
Rolls Rapide: your partner for e-commerce order preparation
Looking for advice and the right equipment to prepare your e-commerce orders? With over 30 years' experience, Rolls Rapide is your first-choice partner. We're one of France's leading specialists in this field. We offer you a wide range of ergonomic solutions for your storage and internal logistics handling needs.
Tailor-made products for demanding customers
To help you optimize your logistics costs, we offer quality products at competitive prices. What's more, we offer a rental service to meet your occasional needs. You can also call on us to repair your faulty equipment. Don't hesitate to contact us to find out more.
