Order picking remains an essential pillar for logistics and distribution companies. To improve their operational efficiency, it is crucial to perfect this process. Today, we take a look at a major technological advance: voice picking. This solution merges precision and speed, offering optimized order management. Find out how this revolutionary method can transform your order-picking processes and propel your business to new heights of efficiency and productivity.
Voice picking: A revolution in order picking
Voice picking is a hands-free solution based on voice recognition. Initially designed to support operators in material handling, this system has become essential for optimizing logistics. Helmets equipped with industrial microphones now incorporate voice picking, using the voice to improve order preparation. This device is evolving towards a multimodal modality, incorporating functionalities such as barcode scanners and RFID systems.
According to one study, voice picking is recording annual growth of around 15%, reflecting the significant evolution of the logistics sector. MHI forecasts an increase in the adoption of mobile technologies from 22% to 45% over the next two years.
How voice picking works: A step-by-step approach
The voice picking process consists of several coordinated steps:
- The warehouse management software sends picking information to the voice picking device, which is then relayed to the operator.
- Theoperator receives, via his headset, instructions concerning the location, reference and quantity to be picked.
- Once on site, the operator dictates the control code into his microphone, picks up the goods and confirms that the job has been completed.
- The WMS checks the information received and compares it with that recorded, validating the quantity picked. In the event of an error, instructions are provided to correct the situation.
- Once the order line has been completed, the terminal guides the operator to the printer to label the orders and finalize the weighing and packing stages.
This technology goes beyond simple use in order-picking trucks. It extends to other logistics operations such as cross-docking, quality control and goods-in.
How can voice picking benefit you?
Freedom of action
Voice picking frees operators from written lists, allowing them to receive voice instructions via headphones and confirm tasks using a microphone. This freedom of movement enhances efficiency by allowing goods to be handled without manual hindrance.
Process optimization
The system, coordinated by warehouse management software (WMS), optimizes the picking route, product picking sequence and item quantity. This improves precision and speed.
Adaptability and error reduction
Suitable for environments where both hands are needed for picking, such as in cold stores, voice picking reduces picking errors, offering a reliable alternative to radio frequency readers. Compared with radio frequency readers, voice picking considerably reduces picking errors. It also enhances safety by avoiding wasted time due to unreadable labels.
Easy installation and working comfort
Implementing voice picking devices is simple and doesn't involve major changes to the warehouse. Advanced voice guidance devices provide a quiet working environment by isolating background noise.
Automation and efficiency
According to a university study, voice picking speeds up order picking and reduces errors. The combination of pick-to-light and voice picking improves the process by 19%, while reducing errors by 67%.
The impact of voice picking on your business
Integrating voice picking into your picking operations can transform your business in several ways:
- Increased operational efficiency: shorter preparation times and fewer errors for faster, more accurate deliveries.
- Improved profitability: fewer picking errors lead to lower costs for returns and reshipments, improving overall profitability.
- Adaptability and scalability: scalable solution to meet changing needs, from a small warehouse to a complex supply chain.
Modern voice picking devices are nothing like the heavy, expensive tools of the 90s. Voice technology has evolved, adapting to intelligent barcode scanners. It simplifies voice recognition training and integrates with warehouse management software for greater efficiency.
Today, voice picking can collect data with a simple voice command, without the need for barcode scanners. Today's voice technology requires less training time and integrates seamlessly with existing warehouse management systems. This simplifies order-picking operations.
Things to consider before adopting voice picking
To choose the right voice picking system for your business, take several factors into account:
- The need for a WMS to integrate voice picking.
- Compatibility of the WMS with the voice picking system is planned.
- The impact on the safety of workers, particularly those handling picking trucks.
- The need for a reliable Internet connection for data transmission.
- Adapting warehouse signage to optimize the use of voice picking.
If you are considering implementing this solution in your company, contact Rolls Rapide. Our professionals will evaluate your warehouse and provide you with personalized advice to assess the investment and ROI of this innovative solution.
Voice picking technology opens up a promising path to automation and efficiency in order picking. It represents a step towards optimal logistics management, offering your company speed, precision and scalability.

