What is the role of a department store employee?
The department store clerk is a widespread profession in the commercial sector. In fact, the department clerk is responsible for putting products on the shelves in the sales area, so that they are always accessible to customers. These stock clerks need to be everywhere in the store! For all your shelving material and equipment needs, take a look at our RollsRapides product range.
This job can be found in small, medium and large stores, whether specialized (DIY, toys, etc.) or not. The self-service employee works under the direction of a department manager or directly with the store manager or director, depending on the size of the store.
On the job description, the tasks are numerous, and we're going to detail them right away, before looking at the training required to qualify for this position and the salary for a self-service employee.
What are the duties of a department store clerk?
The main mission of a self-service employee is to manage the stocking of in-store shelves. They must ensure that shelves are never empty, so that customers can always find what they're looking for. As well as keeping the shelves stocked, they must ensure that they are clean and that the products displayed are not out-of-date.
The self-service department clerk must ensure that products are placed on the shelves according to the presentation requested by the department manager, while controlling stock levels. In some companies, they are also responsible for managing orders.
Although this is less and less the case, the department clerk is also responsible for advising customers on their purchases. This aspect of the job is mainly found in specialized superstores. In food superstores, the employee's main task is to indicate the location of different items.
What training is required for this job?
The training you need to become a store clerk
Although many job descriptions state that you need one or two years of secondary school education, this isn't really necessary to get the job. However, if you want to have every chance on your side and aspire to progress within the company, a CAP, BEP or bac pro commerce will prove very useful! Most companies then offer in-house training courses, which are very interesting for upgrading your skills.
The qualities of a good self-service employee
Versatility is the watchword for a department store employee. You'll have to carry loads weighing up to 25 kilos, while moving around for most of the working day. Good organizational skills are essential, as are team spirit, a sense of hospitality and salesmanship, and a high level of rigor.
How much does a store clerk earn?
Depending on their experience and the structure in which they work, self-service employees earn around €1,521 gross per month, in line with the minimum wage. However, this salary can quickly rise to €1,800 gross per month, with the addition of profit-sharing bonuses.
