A technical process that includes the planning, preparation, coordination and control of all supply chain management activities , including picking. Logistics control is crucial to a company's success.
What is a logistics order?
Logistics control is the process of preparing, coordinating and controlling the flow of raw materials, in-process and finished goods from the supplier's warehouse to the customer, with a view to optimizing total costs and satisfying business needs. Logistics control includes inventory management, order planning, optimization of transport routes, management of returns and customer complaints, and coordination with the various parties involved (suppliers, carriers, customers). The aim of logistics ordering is to minimize a company's total expenditure budget, while guaranteeing product availability for customers, taking into account both qualitative and temporal dimensions.
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Logistics ordering: what's the step-by-step process?
Logistical ordering is a complex process, involving several key stages to ensure efficient and satisfactory delivery to the customer, and where possible to build customer loyalty. It all begins with the receipt of customer orders. This order information is then integrated into a computerized system, which guides the order picker into the storage areas to pick the items required for future delivery.
Picking involves the selection of items according to references provided by the computer system, in order to prepare them for packing. This may include picking products from shelves, locating item locations in storage areas and transporting them to the picking area. The order picker will then pack the items appropriately, using the most suitable packing methods for the goods selected.
Once prepared, the parcel is ready for the next stage of the logistics order, which consists of dispatching the goods to the customer. At this point, the picker selects the most efficient routes to plan all the tasks involved in transporting the order, based on the information available to him (shipping methods, delivery zones, traffic, etc.).
In short, the ultimate goal of logistics ordering is to achieve complete customer satisfaction by ensuring efficient delivery, with no impact on goods, and in a given time. The logistics ordering process only ends when the customer is satisfied with this optimization method.
What are the advantages of logistics ordering?
It's a key process for ensuring a company's efficiency and profitability. Its application offers benefits including: better internal warehouse and stock management, more efficient use of space and human resources, improvement in the item picking process, reducing errors and product returns. Customer satisfaction is also enhanced by faster, higher-quality delivery of orders, and lower total costs. In short, integrating a quality logistics order into your company can improve productivity and profitability.
